When my husband signed in for a room for the night, he was asked to initial a place on the form to "acknowledge that there is a safe in the room with a limited warranty." He assumed this was the Comfort Inn saying it was not responsible for stolen items and to use the safe if we were concerned about our items being stolen.
We did not use the safe.
The next day when we went to check out, we got the bill and there was a charge of $1.50 for "Safe w/ ltd warranty." I asked the front desk what this charge was about and was told that customers are automatically charged this $1.50 for the safe. If customers do not use the safe, they must tell the desk the next day to have the charge removed.
She said Choice Hotels requires hotels in its chain to automatically charge all customers for the safe and make it the customer's responsibility to have the charge removed the next day if they do not use the safe.
This obviously is a scheme by the hotel chain to increase their revenues by adding a small charge to bills, knowing that a huge number of people do not closely read their hotel bills. My husband had no idea based on initialing the form the night before that he would be charged for the safe. A charge was never discussed.
Other Choice Hotels besides Comfort are Quality, Rodeway Inns, Sleep Inns and Clarion.
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